Terms of Service | Privacy Policy | SMS Terms of Service

1. Definitions. The term “Contractor” refers to the signing agency AZ Signings and/or any subcontractor through which Contractor performs service. The “Requester” is the individual, lender, broker, closing agent, or signing agency that is hiring the Contractor for loan signing services. “Terms” or “Terms of Service” shall refer to this entire document.

2. Billing. BY ACCEPTING THESE TERMS, AN INDIVIDUAL OR ENTITY REPRESENTS THAT HE/SHE/IT ASSUMES THE ROLE OF REQUESTER AS DEFINED IN THIS DOCUMENT. THE REQUESTER IS LIABLE FOR ALL APPLICABLE FEES UNDER THESE TERMS AND IS THE PARTY THAT WILL BE BILLED FOR SERVICES UNLESS A DIFFERENT BILLING ARRANGEMENT IS APPROVED IN WRITING BY CONTRACTOR.

Requester agrees to provide any and all possible billing information requested by Contractor such as a valid email, mailing, and/or physical addresses for both Requester and party to be billed, if applicable. Additionally, Requester acknowledges that he/she/it is ultimately responsible/liable for performance and payment of fees in accordance with these Terms.

3. Payment Terms. Timely payments will be remitted within 30 days of delivery of signed loan package(s).

4. Performance. Service by Contractor is 100% guaranteed. If loan documents are found to be unacceptable by the closing agent, lender, or signing agency because of an error that is reasonably deemed to have occurred due to Contractor’s failure to effectively supervise the signing process, or due to errors in notary certificates or other documents to be executed by the Contractor, the same shall forfeit all compensation that would otherwise be due.

This guarantee is not intended to obligate Contractor to any action that would constitute misconduct under Arizona notary statutes, nor does it place upon Contractor any liability in connection with imprudent liberties taken by Borrower in the course of executing documents when such actions are contrary to the recommendations of Contractor and/or common sense. Additionally, Contractor shall not be liable for failure on the part of the Borrower to provide all stipulations necessary to close provided that Contractor has made a reasonable effort to obtain such.

5. Borrower Refusals. If Contractor and Borrower meet and review loan documents, but Borrower refuses to sign all loan documents necessary to close, a trip fee equal to one-half of the agreed base fee will generally be charged in addition to any other applicable charges, e.g., printing fees. Contractor reserves the right to charge the full signing fee, however, if the appointment lasts more than 30 minutes due to extensive consultation with other parties involved with the transaction.

6. Good Faith and Due Diligence. It is assumed that lender and/or escrow officer has/have discussed with the Borrower the terms, conditions, and fees as set forth in the settlement statement, the note, the first payment letter, and any other documents containing items of material import to Borrower. In the event that the Borrower feels it is necessary to contact the lender and/or escrow officer during the signing appointment to discuss the escrow and/or loan transaction, Contractor reserves the right to charge a prorated fee of $50/hr for time spent with the borrower in excess of one hour for a single loan signing or 1.5 hour for a double signing.

7. Jurats. Any document that requires a jurat certificate (containing the words “subscribed and sworn” or similar language) must be complete (i.e., contain no blank spaces.) If, for example, an Affidavit of Property Value has not been completed by the closing agent, Contractor will not notarize the document as this would constitute official misconduct and could jeopardize the Contractor’s commission.

8. Delivery of Documents. Contractor agrees to make every reasonable effort to deliver signed loan package(s) back to the place of requesters choice. Requester agrees to provide to Contractor a way to deliver signed loan package(s) on time.

9. Duration. Once accepted, these Terms of Service shall govern any pending service order as well as any and all subsequent assignments. Thereafter, they may only be modified on a permanent or on a “one-time” basis in writing with acknowledgment by both Contractor and Requester.

10. Contractor’s Agents. Contractor may, at Contractor’s own expense, employ agents (e.g., employees or independent contractors) as Contractor deems necessary to assist Contractor in the performance of services. Contractor assumes full and sole responsibility for all acts and omissions of any of Contractor’s agents and for payment of all compensation and applicable withholdings of such agents.

11. Agreement and Acceptance. These Terms of Service are intended to constitute a binding agreement between Contractor and Requester. In the event that terms or fees contained in a service order/confirmation conflict with these Terms, the language of the Terms of Service shall be controlling. Any exceptions to these Terms must be acknowledged by Contractor in writing prior to acceptance.

In order to accept these Terms, the Requester need only to express acceptance in a reply email containing this entire document quoted therein or by submitting a service order on Contractor’s website. If sending a reply email, please write "Terms are accepted by (your name) on behalf of (company name, if applicable)" in the body of the message. Be sure to also include complete billing information.

12. Service Contingent upon Acceptance. In the event that Requester does not accept these terms of service as set forth above, the status of any pending service order shall be considered unconfirmed and non-binding.

Privacy Policy

Personal Information Privacy Protection Policy
At AZ Signings LLC, protecting your privacy and the confidentiality of your personal information is important to us. We value your business and the trust you put in us. To offer you the financial products and services you seek, we collect, maintain and use information about you. To help you better understand how your personal information is protected at AZ Signings LLC, we are providing you with the following statement describing our practices and policies with respect to the privacy of your customer information. In the event you terminate your customer relationship with us, or become an inactive customer, we will continue to adhere to the policies and practices described in this notice.

Information We Collect About You 
As your trusted notary service, we collect, retain and use nonpublic personal information about individual current and former customers to provide notary services. We may collect the following categories of nonpublic personal information about you:    
·        Information we receive from you, through our order form that is completed by the title company requesting a mobile closing for you real estate documents to be signed and witnessed by a notary. 
·        Information about your transactions with us or others.

Information We Disclose About You and To Whom 
We do not disclose any nonpublic personal information about our customers or former customers to non-affiliated third parties, except as permitted or required by law.

We Protect Your Information 
The protection of your nonpublic personal information is of utmost importance to us. That is why AZ Signings LLC maintains strict practices and procedures to safeguard your privacy in accordance with this privacy policy.   

Information Obtained Through Our Web Site 
AZ Signings LLC is sensitive to privacy issues on the Internet. We believe it is important you know how we treat the information about you we receive on the Internet. In general, you can visit AZ Signings LLC web sites on the Internet without telling us who you are or revealing any information about yourself. Our Web servers collect the domain names, not the e-mail addresses, of visitors. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. AZ Signings LLC uses this information to measure the use of our site and to develop ideas to improve the content of our site.   There are times, however, when we may need information from you, such as your name and email address. When information is needed, we will use our best efforts to let you know at the time of collection how we will use the personal information. Usually, the personal information we collect is used only by us to respond to your inquiry or process an order. If you choose to share any personal information with us, we will only use it in accordance with the policies outlined above.    

Business Relationships – Links 
The AZ Signings LLC’s site may contain links to other Web sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites once you leave AZ Signings LLC’s website. As such, AZ Signings LLC encourages you to be aware when you leave our site and to read the privacy statements and terms/conditions of use for each and every site that collects identifiable information. This privacy statement applies solely to information collected by the AZ Signings LLC’s site. 

SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from AZ Signings LLC. This includes SMS messages for appointment scheduling, appointment reminders, and post-visit communications. Message frequency varies. Message and data rates may apply. See privacy policy section above. Message HELP for help. Reply STOP to any message to opt out.   We restrict employee or contracted notaries’ access to customer information to only those who have a business reason to know such information, and we educate our employees or contracted notaries’ about the importance of confidentiality and customer privacy.    

We appreciate the opportunity to serve your mobile notary needs. We pledge to follow the policies, safeguards and guidelines as described in this notice, and to protect the confidentiality of your information. Your relationship is very important to us, and we will take great care to honor these commitments to you. Thank you for using AZ Signings LLC.    

This notice applies only to nonpublic personal information about individuals who obtain mobile notary services primarily for personal, family or household purposes.    

This notice is subject to change without any notice